Today’s global economy demands that organizations create enterprise-wide business process outsourcing strategies.
The high-value BPO solutions YASHCO delivers can help our clients chart a clearer course to drive operational and organizational efficiency, business process integration, application integration–and, of course, cost savings. YASHCO is a trusted adviser, bringing to bear our considerable BPO expertise and technology to create value for you.

How we can help

Our BPO clients focus on their strengths, and let us worry about the rest. We bring the discipline and process experience of an outside expert to their business, freeing our clients to concentrate on their core competencies. We’re one of very few companies able to deliver the full spectrum of value. YASHCO is uniquely positioned and has the capabilities to deliver the most value from BPO solutions, including:

• Domain expertise – delivering subject-matter expertise, compliance and controls, and innovation

• Process excellence – bringing continuous improvement, and reengineering to global and industry standards and best practices

• Labor savings and productivity – offering YashcoBest ShoreSM delivery, operating metrics, service-level agreements and governance

• Technology application – including best of breed, proprietary and commercial applications, effective architecture, and world-class alliance partners as Microsoft, Sun, Cisco, Oracle and others

• Scale and leverage – Services delivered via a global secure network, capacity management and reusable solutions BPO is in our blood. We were delivering these solutions before they were even called business process outsourcing. And we have the proof to back up our claims.

What you can achieve

Our approach to delivering the highest value in BPO solutions can cut your business-process costs significantly, enabling a more competitive, responsive enterprise. We provide a full scope of services in these global industries: communications, consumer industries and retail, energy, financial services, government, healthcare, manufacturing, and transportation.

Choose from more than 30 offerings that cover the full spectrum of BPO solutions. Our portfolio includes customer relationship management services, consumer and commercial credit and card processing services, and document processing, and payroll and warranty services.

For instance, CRM services, which includes our Consumer Direct offering, bundles the entire spectrum of fulfillment-related outsourcing applications – marketing, strategy and support, direct mail, order management and customer care.

All of our BPO Services are supported by our shared services and transaction processing centers, and are built on the solid foundation of the YASHCO secured worldwide technical infrastructure.